accreditation and approvals

all repairers are approved and are accredited with PAS125 or equivalent as a minimum and many abide to strict manufacturer guidelines – ensuring that every repair prepares the vehicle in a compliant and safe manner.

time is money

£87.00 per repair is the amount that we currently save over our nearest competitor. this is achieved by working very closely with our repairer network and continual managing each vehicle as if it were our own.

value

we demonstrate regularly the value in addition to the service that CAA. provides to its clients. poor management of the repair process can cost millions. we take this part of our offer very seriously and continue to demonstrate high levels of savings to our clients.

response

24,7,365 days a year our dedicated client handlers are responsible for managing every stage of the incident process, from initial incoming call to the best outcome closure. we proactively manage recovery, estimates, repairs, replacement vehicles, insurance and legal services with solutions tailored to suit requirements. all calls are recorded for training, auditing and fraud detection processes.

technology

our unique system, available to clients, enables generation of management reports for claims including; amount recovered, amount defended, average time to recover, average repair costs and vehicle downtime plus lots more.

repair

our professional and cost effective repair process is an essential ingredient to the management process. the carefully selected and monitored repairers who take responsibility for vehicle repair are among the best in the UK and we are proud of our partnership relationship with each and every one.

fleet incident managementthe essential ingredient