technology

clients have remote access to their live claims and repair data we have the facility for fleet administrators and insurers to proactively manage fleet details including allocated drivers and leasing periods. policy details can also be updated as-and- when required.

clients are able to generate their own specific management reports from key claims data such as 'amount recovered' or 'defended', average time to recover, average repair costs and vehicle downtime. our technology is market leading and a crucial management tool which can be integrated with clients existing systems using B2B links.

this pioneering, web based process can be provided as ‘white labelled’ access allowing clients to brand the service using their own corporate image.

call capture

from initial call capture from one of the dedicated team members to input of vehicle registration into our unique system everything needed is on hand to complete the service.

24,7,365 days a year

we will arrange roadside recovery if needed – 24,7,365 with an average on site time of 40 minutes. a courtesy car is provided for all passenger car drivers.

national repair network

free collection and delivery within a thirty mile radius to one of our 180 approved and regularly monitored repairers, where fast, safe and cost-effective repairs are carried out.

time = money

our process reduces vehicle downtime saving loss of income, penalties and more. we handle incidents according to pre-determined criteria. we will arrange for your vehicle and load to be managed exactly the way you want, whatever the circumstances. our handler will coordinate with our network repairers, your insurers and brokers as well as take care of any temporary storage if required. we can source replacement vehicles and have you back on the road with the minimal amount of inconvenience.

vehicle recovery and repair management
an end-to-end service